COMMENTS FROM OUR CUSTOMERS...

  “I purchased an oversized cape from Connecticut Valley Homes. My wife and I decided on your company after a great deal of research into modular homes. I wanted to tell you that at the time it was a pleasure doing business with your company and your employees. Eight years and three children later we are still very pleased with our decision to use C.V.H.

  The main reason for this letter however is as follows. A few weeks ago, we had a small twister run through our neighborhood during the recent bout of sever thunderstorms. I incurred some small damage to our house. A section of fascia was torn off from the peak to the mid-point of the roof. After looking to no avail for a matching piece to affect the repair, I decided to try what I thought was a long shot and called your organization. I spoke to Walt about my problem and asked him where I could obtain this style of siding. Incidentally, Walt was the foreman on my project. He told me that I was in luck. You were installing a house in my area and a crew would be there on Saturday the 6th. I inquired as to the cost of the piece and was informed that I could pick up the piece I needed at no cost from Jerry or Bob.

  First I wanted to thank you for your generous assistance so long after the sale. I was at the time of construction and still am amazed with your commitment to customer satisfaction. I would without hesitation recommend Connecticut Valley Homes as “THE” company to do business within the construction of a new home. Once again I thank you for your help.

  Please feel free to show this letter to your prospective customers”.

-Mike P. Kaschak Sr

  "Bianca and I have just about settled into our new modular ranch home and we love it. It is spacious, comfortable, and affordable to maintain.

  We want to express our appreciation for your cooperation and assistance in providing outstanding service to us during the transition from our Montville residence to our new home.

  We thank your many professional employees for their assistance during this move. More particularly, Michael Hatchett, your lead carpenter. This gentleman is an outstanding and professional journeyman. He provided all the services that were essential in settling into our new home. In fact, he visited our new home on numerous occasions and took care of the problems a home owner can expect to experience when they move into a newly constructed home. His timely response and expertise in resolving our problems was excellent. We also want to thank Ellen Babcock who spent much time with us and responded to our questions and concerns with understanding and patience. Both these employees are truly a credit to your organization and among the many professional employees with your company that place you at the top of the list in the modular home industry and building trades.

  Cathy, we appreciate the time you spent with us in reviewing our plans and the many options available to us. With patience and understanding you addressed all our concerns to our complete satisfaction".

-Bianca and Wilfred Bellefleur, Norwichtown, CT




  "Janet and I wanted to express our gratitude to you for the excellent job Connecticut Valley Homes ("CVH") did in constructing our new home. From beginning to end, CVH was professional, honest and service-oriented. This is an incredible achievement especially within the home-building industry.

  We, being accountants, live for detail and performed a tremendous amount of due diligence before we proceeded in any way with this project. Our choice of CVH was sustained by the continuous accommodation of our concerns both in the field and office and, most importantly, by CVH's outstanding job. For most Americans, building a home is probably the biggest investment of time and money that they will ever make. We are extremely grateful that we discovered Connecticut Valley Homes.

  Special note should be given to the finishing crew of Walter, Jay and Mike. They worked extremely hard, did a superb job and were always pleasant and professional. They were very solicitous and patient with all of our questions and requests never begrudging us at any time. They are excellent ambassadors for CVH.

  We thank you for all this. Best wishes for continued success in the future".

-Janet and David Lancaster, Greenwich, CT

  "We are extremely pleased to report our home is all that we had hoped for. The service we received from the family at Connecticut Valley Homes was exceptional and professional. We would like to thank everyone who contributed to creating our home.

  We highly recommend anyone considering building a new home view the models on site to see how much more their money can buy conducting business with Connecticut Valley Homes. Our home is well constructed with a guarantee of quality equal to or better than their model homes. This is a feature that should never be underestimated. We sincerely appreciate everyone's guidance, patience and support during the construction of our home".

-Roy and Linda Kiggans, Oakdale, CT

 
  "We just wanted to let you know that when we re-financed our home this spring, our CVH home compared favorably with the best stick-built houses in our neighborhood. This just confirms our belief that our Connecticut Valley Home was a great value and investment. Thank you again for a great house".

-Ron and Mary Anderson, East Lyme, CT

 

  "We have been extremely pleased with the quality, service and professionalism that you and your team have provided to us since deciding to build a CVH home. The quality of construction has been excellent. We still watch houses being built in this area with the builders taking as many shortcuts as possible and then seeing the owners suffer with several problems due to these shortcuts. We often wonder what we would have gotten if we didn't GO TO CVH. The answer is most likely a lot of unnecessary headaches. We have never regretted our decision to build a modular home. And to think we have you to thank for helping us make this decision.

  We have been extremely pleased with the service that CVH provides after the house is completed. If a problem occurs, your organization responds quickly with superior professionalism to correct the problem.

  We would like to extend our deepest thanks to you for all that you have done in helping us realize one of our dreams. Thank you for everything".

-Albert and Ethel Armstrong, West Kingston, RI

  "Bob and I just wanted to let you know how much we appreciated all your efforts in coordinating the various aspects involved in building our new home. Having been forewarned by family and friends of the perils of building, we were surprised and very pleased to find that all our dealings and interactions with Connecticut Valley Homes proved to be a very positive and rewarding experience. As you know, we have highly recommended CVH to several neighbors and friends and will continue to do so in the future".

-Bob and Carol Miller, Litchfield, CT


  "This note is to advise you of the first class service on our behalf of Walter Prigmore. We had exceptionally high winds on the 6th that blew off shingles from our water front house. I happened to be talking to Walter and mentioned the wind damage in passing. The next day Walter, without my knowledge, went to our new home and temporarily covered the damaged areas. His crew has since returned and the permanent repairs are complete. I am, needless to say, pleased that CVH did the repair work and not someone off the street. That it was done expeditiously and without fanfare speaks to the professionalism of your people.

   My thanks to Walter again and to CVH. I'm sure that you, Cathy and Dick, are justifiably proud of your fine organization".

-John and Ellen Wright, Warwick, RI

 
 "As I have watched the most recent homes being built it reminded me of the wonderful job that Connecticut Valley Homes provided for the Walsh Park project here on Fishers Island.

  "As you know, Walsh Park was an island wide effort to allow year round residents the opportunity to own their own homes, which had become near impossible in the current real estate market on the island. When we first investigated the various building possibilities, we were fortunate enough to be introduced to your company. From the first day of construction, people involved in the various trades have commented on the excellent workmanship and high grade of materials found in your homes. Building inspectors from Long Island (Southold) claimed your modular houses to be the best constructed units they had encountered. Even the ferry personnel, who had originally scoffed at the idea of transporting the units on the ferry boats, now find it a pleasure to work with your site crew. They have certainly made a difficult job very easy. I suppose that if they can get these homes to Fishers Island, they can get them anywhere. The Walsh Park project has now been completed for two years and the 12 homes on the site are a credit to your company and its fine employees".

-Thomas F. Doherty, Fisher's Island, NY

 
    "Thank you so much for all the support...I decided to build a Connecticut Valley Home because I knew of your outstanding reputation and product. I have not been disappointed and never felt pushed into anything I could not do. The house is just what I knew it would be and finished workmanship is very professional. If you ever need a recommendation from me, I would be happy to give one".

-Ceil Gallup, Mystic, CT

  "Thank you for all your help and patience while we were making decisions and waiting for everything to go through. You were very kind and understanding. Our home is everything we hoped for and more. We did look at quite a few different companies before we came to CVH. Nothing even came close to comparing with the quality and service of CVH. Thank you CVH for caring enough to build homes that people can take pride in and for treating us like people and not just customers. You really care".

-John and Sheri Olsen, Lebanon, CT


  "Just a note to tell you what a joy it has been to work with you in the building of our retirement home. You were personally very helpful to us as we made decisions along the way. We especially appreciated several of the details you took care of since we were so far away".

-Robert and Elizabeth Sweet, Niantic, CT


  "You and your company have done a first class job, from the first day that we walked in to the last nail that was used. The work crews were very fast and proficient. The architecture and designing departments were also very patient with all of the changes we made in the basic plans. After looking at six other companies it was hands down with CVH".

-Ralph, Pat, and Ben Edison, Chester, CT


  "This acknowledgement is to let you know how very pleased my husband and I are with our new home we purchased from you. The CVH staff was  helpful, courteous, pleasant and understood how nervous we were. They put us at ease. We are now married and in our DREAM HOME! We can't tell you, without writing a book, how happy we are. I especially want to mention the help we received from Fay with financing. She really knows her business. The follow up crew was efficient, courteous, patient and knowledgeable. We love having company so we can show off our home. We can't stop talking about Connecticut Valley Homes. Thank you all again".

-Annie and Tom Landry, Groton, CT


  "I believe the tremendous success of my project is in very large part due to the foresight and perseverance of the great team of experts at Connecticut Valley Homes. The design department was brilliant and creative with ideas that turned this concept into a reality. This innovative thinking being as "problem free" as it was can only be due to the fact that this company prides itself upon product knowledge, innovation and the desire to go beyond the average or ordinary. The support team from the site engineer, Paul Williams to the finish crews headed by Dick Wildermuth were there when they had to be and were committed to satisfying a discerning customer--myself. All concerns and small problems that arose were channeled quickly and competently with a friendly, courteous and professional style. You are a company that owes its great success to the fact that you care about your customers enough to know everything about your product and go to tremendous lengths to assure customer satisfaction".

-David McCaffery, Norwich, CT


  "We will recommend CVH to anyone we know who is interested in building a new home. Thanks for being so patient with us. Everything came out beautifully"!

-Tom and Rose Mazur, Lisbon, CT


  "I am so very happy with my new Connecticut Valley modular home. Every task was performed on schedule. I felt that each CVH representative took a personal interest in formulating the plans that I desired. The quality of the workmanship is superior. I would recommend CVH without hesitation to anyone".

-Eleanor Sands, Storrs, CT

  "Your willingness to work hand in hand with me has let me be successful in obtaining my goals in a very suitable time frame. Your professionalism in handling every aspect from design to completion is outstanding and should be complimented".

-James Andruskiewicz, Norwich, CT

Connecticut Valley Homes enjoys an excellent reputation with banks, building inspectors,  and most importantly, customers. These letter plus hundreds of additional customer evaluation forms are on display at the model home center.

   
     


   
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