How to decide which builder is right for you. . . ask for information and referrals.
Questions: Common questions heard at Connecticut Valley Homes.
Answers: Provided by CVH President/Builder Richard Wildermuth
Q: How long has your company been in business?
Q: CVH has been a full time design/build company for the past 28 years. How many homes has your company actually built?
Q: In addition, CVH is an experienced commercial builder (apartments, duplexes, condominiums, office buildings, veterinary and medical clinics, etc.). How many years actual construction experience do the principals of the company have?
Richard Wildermuth, President: full time in construction
since 1971 with extensive experience in stick-building,
commercial work, foundations and modular construction.
Catherine Taylor, Founder: founded CVH and has built over
1400 homes and specializes in home/floor plan design. Full
time construction since 1978.
Q: Are you a custom builder?
Yes. A client can use their plans, our plans, or we will
design a plan specifically for them.
Q: I don't have much extra time. Is it easy to build with your company?
Yes. We do as much or as little of the work as you want.
One of the biggest time savers our customers enjoy is the
CVH Design Center (no driving around to store after store).
Here you can enjoy one-stop shopping for all your interior
and exterior color and material choices.
Q: Do you offer help with financing?
Yes. Our financial manager, Hope Green, will help you find
a very competitive rate and a lending institution that focuses
on customer service.
Q: What will construction financing cost?
Very little. Construction financing is very important if you
are comparing CVH to a "stick-builder". Thousands of dollars
can be added to the cost of "stick-building" a home, since
construction time takes months. This is a cost paid directly
by you to the bank.
Q: Is Connecticut, Rhode Island or New York tax, delivery and crane included in the price?
Yes, if you build with us in one of those states. You will
see it noted as included on all of our paperwork.
Q: Is the interior and exterior trim-out (industry jargon for final completion of your home) included in the price?
Yes. In fact, the workmanship will be equal
to, or better than you see in our model homes. Of course we give credits if you prefer to do some of this work yourself.
Q: Can CVH arrange for your complete site work package as well?
Yes. We work with professional general contractors
across Connecticut, Rhode Island, Block Island, and Fishers
Island. Over the years we have found this to be the easiest and most cost saving method of completing site work for our customers. Or, if you prefer, you can do the general contracting yourself for extra savings.
Q: Do you have your own crews?
Yes. At CVH we employ our own crews full time so we can
guarantee the quality of your new home will be equal to our model homes.
Q: What if something is damaged? Who does the follow-up service?
We do. If it isn't right, we fix it. We employ our own crews
so the work will be done. We provide a high
level of follow-up service to assure your satisfaction.
Q: May I have references?
Yes, just ask and we will give you names and phone
Q: May I have the names of banks and mortgage companies your customers have recommended?
Yes. This is a good way to check the reputation of any
Q: Do you have a "Quality equal to your model home guarantee" that you will put in writing?
Yes. This is important. It guarantees that you get what
Come by our models and we will give you the details of that guarantee in writing.
Q: Are you a member of the Better Business Bureau?
Yes. We've been a member for over 20 years. Catherine
Taylor, one of the owners, has served on the BBB Board of
Directors. We recommend you check our record there.
Q: Why should I choose Connecticut Valley to build my new home?
Connecticut Valley Homes is a reliable, experienced, construction company. We build exciting, spacious homes using top quality materials like Andersen windows, Kohler plumbing products, 2"x6" exterior walls, and plywood or Zip System sheathing. Our homes are extra energy efficient and are known for being easy to heat and cool. We are a custom builder. This means you can use your plans, our plans or we will design, at no extra charge, a plan specifically for you. Connecticut Valley Homes customers can expect to build a custom home, using name-brand materials and have it completed on time and on budget.